Privacy notice

When you send an enquiry or call us, we collect your name, phone number, postcode and the details of your job. We also note which page you used and, if you arrived from an advert or another website, which one, so we know which adverts work.

We use these only to pass your enquiry to one independent Gas Safe registered engineer who covers your area, so they can contact you about the work. We don't sell your details or share them with anyone else, and we don't use them for marketing.

Calls may be logged (time, length and number) so we can check enquiries reach the right engineer. We keep enquiry records for up to 12 months and then delete them.

When you type your postcode, the form checks it with postcodes.io, a free public postcode lookup, so we can tell you which area it's in. Only the postcode is sent, nothing else.

This site doesn't use cookies or tracking scripts. The form keeps a note of the advert or website you came from in your browser until you close the tab.

You can ask to see, correct or delete your details at any time by emailing the address below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact: privacy@newcastleboilerrepair.co.uk